Return and Refund Policy
At [Your Business Name], we aim to provide a seamless and hassle-free booking experience for our customers. However, we understand that circumstances may arise where changes to your booking are necessary. Below is our policy regarding returns, refunds, and cancellations.
1. Flight Booking Cancellation and Refunds
- Flight Cancellations: Once a flight booking is confirmed, cancellations may be subject to the airline’s terms and conditions. Depending on the airline, you may be eligible for a full or partial refund.
- Refund Eligibility: Refunds will be processed according to the airline’s refund policy. If a refund is applicable, the process may take between 7-30 business days depending on the airline.
- Non-refundable Tickets: Some tickets, especially promotional or non-refundable fares, may not be eligible for a refund. We recommend checking the terms at the time of booking.
2. Changes to Bookings
- Flight Changes: If you need to change your flight, please contact us as soon as possible. Changes may be subject to availability and airline policy. Additional fees may apply depending on the airline’s change policy.
- Date and Name Changes: Depending on the airline, you may be able to change the travel date or name. Fees and restrictions may apply.
3. Seat Selection
- Refunds for Seat Selection: If you have purchased seat selection and wish to change it, we will help you with the process. Refunds for seat selections are subject to the airline’s policy and may vary based on the specific circumstances.
4. How to Request a Refund or Cancellation
- Contact Us: To request a refund, cancellation, or change, please contact our support team at [Your Contact Email] or [Your Phone Number].
- Processing Time: We strive to process your request promptly. Please allow up to 5 business days for us to process your request. Refunds will be made to the original payment method.
5. Exceptions
- Special Circumstances: Refunds may be processed in the event of flight cancellations or significant delays by the airline. In these cases, we will work with the airline to ensure the best solution for you.
- Non-refundable Fees: Certain fees, such as booking fees or service charges, are non-refundable.
6. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:
